1- What benefits do I have when booking directly at the hotel?
Best price guaranteed in direct channel, your sea on our website, telephone or WhatsApp. If you find a lower price under the same lifestyle and conditions, you're better off.
2- What is the address of the hotel?
Avenida del Tercer Mundo no. 5, San Francisco, Nayarit in Bahía de Banderas.
Corner with Mexico Street.
3- How long is the airport from the hotel?
The closest airport is Puerto Vallarta and is approximately 45 minutes from the hotel.
Please take your time in high season as there is more traffic and lines to check-in or go through security at the airport on your wayback.
4- Does the hotel have parking?
The hotel has some limited lots for guests; and has an agreement with a private parking lot one block from the hotel, extra cost apply.
5- Can I bring my pet to the hotel?
We are very sorry, but pets are not allowed in the propriety.
6- Does the hotel have smoking rooms?
We're sorry, but smoking is prohibited in the rooms.
For health reasons, the hotel is 100% smoke-free.
7- Why is there no television in your room?
You will not find television in your room because San Pancho, with its unique energy and tranquility, is perfect for disconnecting from the noise, encouraging good conversations and reconnecting with yourself.
8- Can people not staying at the hotel come to enjoy the facilities?
To receive visitors, we have day passes with cost so that they can enjoy the pool and hotel areas, a courtesy drink is included. Terms and conditions apply.
9- Do the rooms have mini bars?
Yes, we have mini bars that include refreshing drinks with and without alcohol and snacks.
They are refilled every day and the cost is charged to the room.
10- Do you have a bed for babies?
Yes, we have cribs for babies (subject to availability). If you need one, please reserve it in advance for your stay. It is free of charge for our guests.
11- Do you have a clothes iron?
Yes, please ask for it at reception when you need to use it (Subject to availability).
12- Do the rooms have a hair dryer?
Yes, all rooms have a hair dryer.
13- Does the hotel have a Spa?
The hotel has a Nirvana Spa at lobby, if you require a massage or nail service, we will help you with your reservation.
14- Does the hotel have a gym?
The hotel does not have a fitness center, but you will always have the option of walking or running on the beach or in the jungle, we lend you bicycles to explore the town, or you can do yoga or pilates in the centers that are close to the hotel.
15- How long is it from Guadalajara by car?
With the new Jala-Puerto Vallarta highway, it is already 2:30 hrs. The highway exit is Monteon.
